a special supplement to ACC Docket
sponsored by CRI Group, LLC
SAVE THE DATE
June 2015 EMEA Briefings
Drafts due by March 13th
1 Corporate Resilience:
Managing Third-Party Risks
By Zafar I. Anjum
8 An Australian Ex-Pat
Discusses Her Career
By Joshua H. Shields
11 Shell’s Shift to Appropriate
Fee Arrangements
By Catherine J. Moynihan
Corporate Resilience:
Managing Third-Party Risks
By Zafar I. Anjum ( zanjum@crigroup.com), Corporate Research and Investigations LLC
It goes without saying that forging
strong relationships with outside
service providers, manufacturers, and
supply chain and distribution partners
will strengthen a company’s ability
to broaden its markets, expand its
product and service offerings, respond
more aggressively to ever-changing
market demands and potentially boost
bottom-line performance.
From using call centers in Mum-bai and granting retail franchises in
Seoul, to outsourcing circuit boards to
manufacturers in Shenzhen, fulfilling orders from massive distribution
centers in California, and partnering
with investment banks in Dubai, successful businesses rely on an oftentimes
complex web of alliances with third-party providers to reduce operational
and labor costs, enhance capabilities
and boost the bottom line.
But when any number of factors im-
pairs the ability of a third-party affiliate
to adequately fulfill its contractual
obligations, a business can suddenly
become exposed to a myriad of crises
that could ultimately lead to revenue
loss, international litigation, reputation
damage and regulatory action, all while
potentially affecting the organization’s
ability to attract new business or serve
existing customers.
The most effective third-party
partnerships involve a multi-tiered
risk management process that begins
at the company level well before any
outside provider ever enters into the
organization’s business model, and
ensures that the organization itself has
the ability to be fully resilient in the
face of crisis emanating from a third-party catastrophe.
The risk of third-party
partnerships
It’s highly probable that, at some point,
organizations that affiliate with outside
providers will eventually have to deal
with an operational interruption resulting from an issue related to a third
party. The risks involved in partnering
