a special supplement of ACC Docket 11
for example, the legal framework surrounding
condominiums has been a problematic obstacle
for the legal department, and IBC has been vocal about its interest in finding a solution that
benefits and protects the consumer. Insurers
are heavily regulated and must abide by different regulations in Québec — and Lachance is
there to guide them along the way.
When a new regulation will impact the
insurance industry, IBC will assess it, in collaboration with its members, and issue comments to ensure that the regulatory framework
remains well-balanced for the insurers and
the consumers. Whenever an insurance policy
shifts, IBC ensures that the industry has a seat
at the discussion table.
“We are very active when there’s a new bill
going forward,” Lachance says. “We present
our observation to the government and are not
afraid to share the priorities of our members
and get our messages out.”
In an effort to take consumer representation
a step further, Lachance recently participated in
an initiative by the Groupement des assureurs
automobiles (Association of Automobile Insur-
ers) to simplify the language of the standard
auto form that’s distributed throughout Quebec
to make it more easily understood by the general
public. To Lachance, this initiative is an essential
step in the right direction — allowing the con-
sumer to better grasp their policy.
“It’s satisfying to know that we’re working for
the consumers to help them better understand
their policies. It impacts thousands of people.
I’m thankful for the opportunity to affect such
change and for the lessons I learned in the
process,” Lachance states.
Looking to the future, Lachance hopes to fol-
low in the footsteps of the mentors who helped
her achieve success in her own career and
become an industry leader. In recognition for
her dedication, Lachance received the Young
Bar Association of Montréal volunteer of the
year award in 2011 for her work with continu-
ing education — honoring her commitment
to supporting the next-generation of in-house
counsel. As a member of the ACC Quebec
board of directors, she aspires to use her plat-
form to connect young ACC members in the
province and enable them to find confidence in
“I feel that it’s time for me to give back because my colleagues worked so much for me to
be able to enjoy my profession and I would love
to be able to pass that on to other generations.
I would love to have an articling student under
my wing in the upcoming five years,” she notes.
What’s one takeaway that she wants to pass
on to the in-house counsel of the tomorrow?
Never stop learning. To Lachance, success
comes as a direct result of recognizing lessons-learned and making a concerted effort to grow
in the process. When a new project comes
across her desk, she remains an eager student
— looking for potential growth in every opportunity and encouraging the next generation
to follow her along the way. CB
MARIE-CLAIRE LACHANCE MASTERS THE INSURANCE INDUSTRY
Getting to know... Marie-Claire Lachance
DO YOU HAVE ANY HOBBIES? IF SO, WHAT ARE THEY?
I would say that I would have two passions: I love
reading and hiking. I have books everywhere in my
house and I read two or three books at the same
time. And I also love to walk in the mountains. One
of my favorite place in the world, I know it’s not that
exotic, but I love the Adirondack in New York state.
WHERE ARE YOU GOING ON YOUR NEXT VACATION?
I’m expecting this October so I’m not taking any
vacation beforehand, but I’ll definitely enjoy
my time at home. In Quebec we have almost a
year of maternity leave so we’re very lucky.
WHAT BOOK ARE YOU CURRENTLY READING?
I love reading Utopia by Thomas More. Utopia was the
basis for George Orwell’s 1984 classic and one of my
teachers mentioned reading both to see the resemblance
between them. So, I really find it fascinating reading
Utopia and then I read the George Orwell classic. It’s
a really old book but it’s very interesting and I think
it’s two books that people would love to read.